Help & Support

 

Recent Network Change

 

Globalgig carried out and completed a network update during the start of August.  If you are currently experiencing service problems, it is likely that the update was not effective on your SIM and you will need to request a replacement SIM.  Click here to order a replacement SIM.

  • Recent Network Change

  • Account Basics

  • Plan & Service Information

  • Billing & Payments

  • Spend Controls

  • Orders & Shipping

Contact Us

 

The Globalgig Customer Service Team is available Monday - Friday 9am to 6pm and closed Bank Holidays.


You can call us on 03333 01 03 05 or email
info@globalgig.com

 

Technical Support Guides

If your SIM carrier looks this, your APN is mbb.voiamo.net – please follow the device instructions below to set this:

 

Globalgig ZTE MF65
Apple iOS

Android

Windows

Globalgig E5220

If your SIM carrier looks this, your APN is mobi-data.com – please follow the device instructions below to set this:

 

Globalgig ZTE MF65
Apple iOS

Android

Windows

Globalgig E5220

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